To a certain point, filing a flood claim with Strack Insurance Services goes just as it would with any other type of claim.
You start the process by phoning your insurance agent. If our offices have to temporarily close because of the flood, phone the toll-free number on your insurance policy to start your claim.
You will need to provide the representative with your policy number and an email address or telephone number where the insurance agent can reach you.
You may have had to evacuate your home. In this case, you probably can’t document your flood damage immediately. If you don’t have to evacuate, you should document any flood damage by photographing it and making a video of it, including the water height and closeups of any damaged items.
Suppose you had to evacuate your home or business as soon as law enforcement and the Federal Emergency Management Agency (FEMA) allowed you to re-enter it. In that case, you need to complete this documentation. According to FEMA, you must take every possible precaution to prevent mold and mildew from forming.
Part of that process includes separating the damaged property from undamaged property. After taking photos of the damaged items, take them to the dump or have them hauled away. You will need your yard space to dry your salvageable items.
Make a list of damaged or lost items to provide to the insurance adjuster. You can help speed up your claim by providing purchase dates or receipts. You can use credit card statements to document this information, which you can typically access online via your bank.
As soon as possible, complete the insurance paperwork, including the Proof of Loss statement. Your insurance adjuster will probably help you fill this out. The law provides you with 60 days to file the Proof of Loss statement, so you may need to do this without visiting your home, as occurred during the Hurricane Katrina flooding.
You’ll receive your payment from Strack Insurance Services based on the documentation and details of the flood insurance policy you purchased. Let us help you protect your Arlington, TX home or business from flood losses. Contact us today.